7 rules on…
How to maintain a positive attitude when working with difficult clients.
Maintain professional detachment. Treat every interaction as a business endeavor. Acknowledge your personal worth and professional competence.
Project a perpetual smile – it resonates well with individuals. Display your robust and optimistic demeanor.
After dealing with challenging clients, detoxify through practices like meditation, soothing massages, and music.
Familiarize yourself with psychological profiles to foresee the reactions of such clients.
Avoid discussing client issues with the team; focus on solutions.
Endure a 10-minute silence following a confrontational or unclear message from the client.
And last but, in my opinion, important:
Embrace adaptability: learn to gracefully navigate challenging situations. 💗
